Updated as Oct 2024
At Saraka, we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your information when you use our platform. By accessing or using our website, you agree to the terms described in this policy.
We take your privacy seriously and strive to ensure that your personal information is handled with care and confidentiality. The following sections explain our practices in detail:
1. Information We Collect
We collect two main types of information when you visit or use our website:
a) Personal Information
Personal information refers to any data that can identify you as an individual, such as your name, email address, or phone number. We may collect personal information when you:
- Contact us through our online forms or email.
- Subscribe to newsletters, updates, or other communications from us.
- Provide feedback, comments, or suggestions via the platform.
Please note that you are not required to provide personal information to browse the majority of our content. However, some services may require certain details to facilitate communication or provide specific services.
b) Non-Personal Information
Non-personal information refers to data that cannot directly identify you. This may include:
- Usage data (e.g., pages viewed, time spent on our website, referring URLs).
- Device information (e.g., browser type, operating system, IP address).
- Cookies and similar tracking technologies.
This information is collected automatically to improve our website’s functionality, performance, and user experience.
2. Use of Information
We use the information we collect to:
- Provide, maintain, and improve our website and services.
- Respond to your inquiries or requests for information.
- Send you updates, newsletters, or other communications (only if you opt in).
- Analyze website performance, user behavior, and trends to enhance user experience.
- Ensure the security of our website and protect against misuse or unauthorized access.
We do not sell or share your personal information with third parties for marketing purposes. Your information is used solely for the purposes outlined in this Privacy Policy.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to collect non-personal information about your interaction with our website. A cookie is a small data file stored on your device that helps us remember your preferences and improve your browsing experience.
You can manage or disable cookies through your browser settings, although this may affect your ability to use certain features of our website.
4. Third-Party Services
Our website may contain links to third-party websites or services, such as government portals or external resources.
Please note that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website employs standard security protocols, such as encryption and secure server technologies, to safeguard your data.
However, please note that no method of data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights
As a user, you have the following rights regarding your personal information:
- Access: You may request to know what personal data we hold about you and how it is used.
- Correction: You may request corrections to any inaccurate or incomplete personal data.
- Deletion: You may request the deletion of your personal information, subject to legal and operational limitations.
- Opt-Out: You may opt-out of receiving non-essential communications from us at any time.
To exercise any of these rights, please contact us at project@saraka.info. We will respond to your request as promptly as possible.
8. Changes to This Policy
We reserve the right to update or modify this Privacy Policy anytime. Any changes will be posted on this page, with the revised date indicated at the top of the policy.
We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please do not hesitate to contact us:
- Email: project@saraka.info
Thank you for trusting Saraka with your information. We are committed to ensuring your privacy is respected and protected while you engage with our platform.