Overview
- Act: Companies Act of 1962
- Formed: 1971
- CEO:
Kenya Safari Lodges and Hotels, established in 1971, is a prominent entity in Kenya’s tourism sector, specializing in managing hospitality facilities across key tourist destinations. Its mandate includes promoting domestic and international tourism, delivering exceptional customer service, and implementing sustainable practices. The organization collaborates with various stakeholders, invests in staff training, and conducts market research to enhance service delivery. Additionally, it hosts events and preserves cultural heritage, contributing to revenue generation and the overall growth of Kenya’s tourism industry while enriching visitor experiences and supporting local communities.
Functions
- Management of Hospitality Facilities: Operate and manage various lodges, hotels, and camps across Kenya’s key tourist destinations.
- Promotion of Domestic and International Tourism: Enhance Kenya’s tourism appeal by promoting its wildlife, natural beauty, and cultural heritage to both local and international tourists.
- Customer Service Excellence: Ensure high standards of customer service to enhance visitor experience and satisfaction.
- Sustainable Tourism Practices: Implement and promote sustainable tourism practices that minimize environmental impact and support local communities.
- Collaboration with Stakeholders: Work in partnership with government agencies, local communities, and other stakeholders in the tourism industry to promote tourism development.
- Cultural Preservation: Engage in initiatives that preserve and promote Kenya’s cultural heritage and traditions.
- Staff Training and Development: Invest in the training and development of staff to improve service delivery and enhance professional skills within the hospitality sector.
- Market Research and Development: Conduct market research to identify trends, preferences, and opportunities within the tourism sector to inform strategic decision-making.
- Event Hosting and Management: Provide venues and services for conferences, meetings, and special events to promote business tourism in Kenya.
- Revenue Generation: Generate revenue through the provision of quality hospitality services, contributing to the overall economic growth of Kenya’s tourism sector.
Important Links
Address & Contacts
- KENYA SAFARI LODGES & HOTELS LTD (KSLH)
- Head Office: Mombasa
- P.O. Box 90414 – 80100 Mombasa, Kenya.
- info@kenya-safari.go.ke
- +254 722 203143/4